Pay or View Bills

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The City of Middletown is excited to offer residents an easy and convenient method to view and pay their utility bills online.

To pay by phone, please call toll-free 855-967-0310.

Recent transactions may not be reflected. Please allow 24 hours for recent transactions to be shown.

A service fee of 2% or $1.95, whichever is greater, will be applied to all credit/debit card payments.

There will be a $25 fee for all ACH payments returned for any reason.
This includes, but not limited to, incorrectly entering the account number or type of bank account.

If you are scheduled for shut-off or your water is already turned off, please call our office to make your payment.

Pay online

Visa MasterCard Discover Google Pay Apple Pay E Check

Fast and easy

No registration is required for "One Time Pay." The fastest way to pay online and confirm payment.

Safe and secure

Your information is kept confidential, secure, and backed by the highest security standards.

Eco-friendly

Paying online reduces paper use and is an easy way to help the environment.


Important: To ensure compliance with the latest security standards, Invoice Cloud will disable access for Internet browsers which do not support Transport Layer Security (TLS) versions 1.1 and 1.2 beginning April 4, 2018. To continue using online payments, customers must access the service with a compatible browser after that date. If your operating system is Windows XP or Vista, the Internet Explorer browser is no longer compatible with TLS 1.1 or 1.2. Both Firefox and Chrome are compatible browsers.

Need Help?

You may reach us at (513) 425-7766.

You may email your questions to [email protected].

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For all Tax questions, please contact:
[email protected]

To view your consumption history or to upload a copy of your lease, click here.

If you are scheduled for shut-off or your water is already turned off, please call our office to make your payment.