City of Middletown OH

Pay or View Bills

The City of Middletown is excited to offer residents an easy and convenient method to view and pay their utility bills online.

To pay by phone, please call toll-free 855-967-0310.

Recent transactions may not be reflected. Please allow 24 hours for recent transactions to be shown.

A service fee of 2% or $1.50, whichever is greater, will be applied to all credit/debit card payments. Effective June 1st, 2023, there will be an increase in the service fee for all credit/debit card payments. The minimum service fee will be increased from $1.50 to $1.95. The 2% maximum service fee will remain unchanged.

There will be a $25 fee for all ACH payments returned for any reason.
This includes, but not limited to, incorrectly entering the account number or type of bank account.


If you are scheduled for shut-off or your water is already turned off, please call our office to make your payment.

Important: To ensure compliance with the latest security standards, Invoice Cloud will disable access for Internet browsers which do not support Transport Layer Security (TLS) versions 1.1 and 1.2 beginning April 4, 2018. To continue using online payments, customers must access the service with a compatible browser after that date. If your operating system is Windows XP or Vista, the Internet Explorer browser is no longer compatible with TLS 1.1 or 1.2. Both Firefox and Chrome are compatible browsers.